Wagos Blacklist Guard
Blocks Helpdesk ticket and CRM lead creation from blacklisted email senders.
Version: 19.0.1.0.0
Technical
Wagos Blacklist Guard
Block ticket & lead creation from blacklisted senders
Prevents creation of Helpdesk tickets and CRM leads from inbound emails sent by addresses listed in Odoo's Email Blacklist.
Key Features
- Blocks Helpdesk ticket creation when the sender's email is blacklisted.
- Blocks CRM lead creation when the sender's email is blacklisted.
- Logs blocked attempts at INFO level for auditing.
- Complements the existing outbound marketing blacklist — no duplicate work.
- Manage addresses under Email Marketing → Configuration → Blacklisted Emails.